Downstairs in the Bathhouse, there is a pool hoist, an accessible bathroom, extra circulation space, and provision for a chair in the sauna and steam room.
We have a Nart Shark mobile pool hoist for pool areas. These are to be operated by the guest or companion. There are DDA bathrooms and toilets and elevator access from ground level to basement.
Our hot pools, sauna, change rooms and steam room all accessible. We also have an aquatic wheelchair that is safe to use in the sauna and steam room, as the metal on standard chairs gets very hot. Our massage studio is upstairs and accessible.
The Sense Of Self team are customer service staff, so while they are exceptional at making sure guests have a great experience, they are not trained in manual handling or specialised care and as such they are not equipped to be operating and facilitating movement in and out of the pool.
What our team are able to do is ensure that the above mentioned accessibility equipment is available, serviced, and operational for guests to use with the help of their own qualified companion.
Please contact our team with any further questions.