Massage team
We are always looking for caring hands to join our team as massage therapists. Expressions of interest are welcome all year round, however we will reach out only when in hiring periods.
Suited to those who are nurturing to the core and that possess excellent self-organisation, communication, and customer service skills.
This role sees qualified and experienced therapists performing treatments to SOS’s protocols and standards.
Our team of therapists are known industry-wide for their exceptional massages, with our treatments being highly regarded and sought after, setting the standard in premium spa experiences.
We welcome highly experienced Relaxation and Remedial applicants with Cert IV, Diploma of Remedial Massage, or higher.
- As a Relaxation Therapist, you will be required to have Swedish massage as a basis, with optionality for other styles and techniques including deep tissue capabilities
- As a Remedial Therapist you will be responsible and required to have a thorough knowledge of the full variety of massage modalities and treatments offered, and able to perform clinical assessments of clients in line with your training.
In your first week in onboarding to SOS, the focus is on a 2 day intensive training with our Senior Therapist in all of our protocols, standards, expectations, processes as well as Brand and Values training. This forms a crucial part of the training process to understand and fully integrate into the Massage team.
We are keen to meet people who enjoy working in a fast-paced environment with a dynamic and highly regarded team, and those who have a human-centered approach to massage and guest care. We value all diversity of bodies and welcome all gender identities and expressions, both in our guests and our team.
Responsibilities:
- To perform every treatment with the utmost guest care from arrival at the spa to departure.
- To ensure treatment delivery follows the strict protocols that will be issued by the SOS team.
- Ensuring that the spa is run in a consistent and professional manner at all times.
- Professional presentation and approach to work
- Beyond treatments, therapists are expected to uphold a high standard of hygiene, professionalism, communication, and product knowledge.
- Willingness to help across all aspects of spa operations, including but not limited to cleaning, back of house operations, laundry, and customer service.
Skills + Availability:
- Cert IV, Diploma of Remedial Massage or higher
- A willingness to go the extra mile for guests under your care
- An excellent, clear, and consistent communicator (clients & colleagues)
- Calm under pressure - at SOS we have a dynamic customer service environment
- Self-led and adaptable
- Flexible with your time, including availability to work nights and weekends
What we can offer:
- A structured work roster which is given at least 4 weeks in advance creating a healthy relationship towards work-life balance
- Consistent and regular work is guaranteed for those who commit to us - our services are booked out for the next few months
- A well considered induction and training program to hit the ground running.
- Wellbeing perks such as complimentary bathing before or after your shift.
- Access to the Bathhouse and discounts on retail items
- Ongoing training & professional development, both internally and externally.
- A supportive and dynamic environment.
The application process:
- Via the link below, we ask each applicant to answer a set of questions, provide some basic personal information, and their CV.
- We then invite those shortlisted for an interview with our management team.
